Data Protection and Privacy Policy

INTRODUCTION

Lioness Treasures is headquartered at Rua Cândido dos Reis – Charlot Shopping Center, 2nd Floor, Store 39 5400-163 Chaves, and can be contacted at: [email protected] . Lioness Treasures, a brand of Original e Assertivo, Lda., tax number 518431525.

The privacy policy set out below provides you with an overview of how Lioness Treasures treats your personal data and your rights in this regard, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council – General Data Protection Regulation (“GDPR”) and other applicable privacy and data protection legislation. The specific personal data that will be processed and the way in which it will be used will largely depend on the services requested and agreed with you.

This privacy policy applies to the personal data of Users of our Websites, Clients, Suppliers and Candidates, whenever they are natural persons.

We may change this Privacy Policy from time to time. If you wish to stay up to date, please visit this page as any changes will be posted here.

From time to time, we may change this Privacy Policy. If you want to stay updated, please visit this page as any changes will be posted here.

For the purposes of applicable data protection legislation, the company responsible for processing your personal data is Lioness Treasures.

GLOSSARY

Delete – we will permanently delete your personal data when the retention period ends or when we receive a valid request from you to do so and provided that there are no overriding legitimate interests justifying the retention of your personal data.

Personal data – any information relating to a natural person that can directly identify that person or make that person identifiable, directly or indirectly, in particular by reference to an identifier.

Customers – customers and others to whom Lioness Treasures provides services or goods in the course of its business.

General Data Protection Regulation (GDPR) – European Union legal instrument that aims to harmonize European legislation on data protection.

TYPE OF PERSONAL INFORMATION WE COLLECT

Lioness Treasures collects different types of personal data for different purposes, as explained below. Please note that we do not knowingly collect personal information from children under the age of 18. If we learn that we have unintentionally collected personal information from children under the age of 18, we will take steps to delete that information as quickly as possible, unless we are required by applicable law to retain it.

CUSTOMER DATA: We only collect data that is necessary for the preparation, fulfilment and execution of any quote or service requested by the Customer from Lioness Treasures, as well as to respond to any subsequent complaints about the same. We normally only need your contact details (such as name, telephone number, email address), to enable us to ensure that our relationship runs smoothly.
WEBSITE USERS: We collect only the data necessary to ensure a good experience when using the Website and to allow you to take full advantage of the potential and capabilities provided by it, as well as to help us manage the services we provide. This includes information such as how you use our Website, how often you access it, your browser type, your IP address, the location from which you view our Website, the language you choose to view it and the times at which you visit our Website. our Website is most popular, as well as other information better described in our cookie policy below.

Please keep in mind that the above list of categories of personal data that we may collect is not exhaustive.

OBLIGATION TO PROVIDE DATA

Within the framework of our commercial or employment relationship, you will have to provide the personal data necessary to establish and create this relationship and to comply with pre-contractual and derived obligations and due diligence and also those that we are legally obliged to collect. Without this data, we will, as a general rule, have to refuse to conclude or perform the contract or we will not be able to maintain the contract and we will have to terminate it.

If you do not provide us with the necessary information and documentation, we will not be able to establish or continue the business or employment relationship you desire, nor will we be able to meet any requests you make of us.

HOW WE COLLECT PERSONAL DATA

We may collect personal data in a number of ways.

Personal data we receive directly from you if you contact us proactively, typically by telephone or email; and/or if we contact you by telephone or email or through business development activities more generally.
Enter your details on the Lioness Treasures website via the form as part of the registration process;
Send your resume by email, or through social media or leave a copy of your resume on paper;
Enter a contest through a social media channel such as Facebook, Instagram or other;
Subscription to our newsletter;
Personal data we receive from other sources, typically through commercial due diligence or other market intelligence. We also receive personal data from other sources, for example, if you “like” our Facebook page or “follow” us on X and/or Instagram and/or Pinterest, we will receive personal information from those sites.
We collect your data automatically through cookies, in accordance with your browser’s cookie settings.

LEGAL BASIS

To provide products and services: Lioness Treasures may use your Personal Data where necessary to perform the contract between you and Lioness Treasures, as well as to identify you. We may also use your Personal Data to prevent and investigate possible misuse of your Personal Data.
Marketing Activities: We may periodically send you information that we consider to be of interest to you. In particular, we may use your data for the purposes indicated below, where appropriate, namely: to enable us to carry out commercial or marketing actions, in particular to promote actions for new features or new products and services; to send you reports, promotions, offers and contact details of the establishment; to provide you with information about certain discounts and offers to which you are entitled by virtue of your relationship with Lioness Treasures by enabling us to send you newsletters, which may contain information regarding promotional campaigns, discounts, promotions and offers, invitations, reminders regarding your reservations, actions to publicize new features, new products or services and to send you information about participation in competitions and prize draws, in accordance with the thematic preferences that you have indicated to us, by email; to provide you with information about personalized and exclusive offers of products and services identified based on your personal preferences and behavior, as well as your use of products, services and browsing on the website.
Other purposes: to store (and update where necessary) your information in our database, so that we can contact you in relation to contracts you wish to enter into/have entered into with us; to provide services to you or obtain support and services from you; to comply with certain legal obligations; to help us target appropriate marketing campaigns, and Lioness Treasures may adopt automated decisions, including profiling; In rare circumstances, to help us establish, exercise or defend a legal claim and to protect the vital interests of the data subject, we may also use your personal data if we consider it necessary to do so in order to pursue our legitimate interests.
Product and service development: Lioness Treasures may use your personal data to develop its products and services. However, we will predominantly use aggregated data and statistical information for this purpose. Lioness Treasures keeps a record of the pages our customers visit within the website to determine which services/products are most requested. In this case, information is collected relating to the computer or device (including mobile devices) you use to access it, the website from which you accessed ours, your browser type and language, operating system, cookies, the country from which you are accessing, referring and exit pages, URL, platform type, number of clicks made, domain names, landing pages, pages visited and the order in which you visited them, time spent on a particular page, the date and time you accessed our website, access errors and other similar information that your browser sends to us.
Communication: Lioness Treasures may use your personal data to communicate with you, in particular to send you news related to our products or services, or to provide assistance in aspects related to customer support, in particular to respond to and process user requests through customer service channels, as well as to monitor the quality of our service. In this case, your full name, email address and telephone number are collected.

Utilizamos e processamos os seus dados pessoais para gerir e executar contratos ou outras medidas solicitadas pelo titular dos dados (Art. 6.º n.º 1 alínea b) RGDP); no âmbito de um interesse legítimo (Art. 6.º n.º 1 alínea f) RGDP); com base no seu consentimento (Art. 6.º n.º 1 alínea a) RGDP) e por imperativo legal ou em benefício do interesse público (Art. 6.º n.º 1 alínea c) e e) RGDP).

ENTITIES WITH WHOM WE SHARE YOUR PERSONAL DATA

Where appropriate and in accordance with local laws and requirements, we may share your personal data in various ways and for various reasons with the following categories of individuals:

During an inquiry, complaint or procedure, to the Tax Authority, the Audit, the Administration, the Public Bodies, the Court, the Foreigners and Borders Service (“SEF”) and the Security Forces, to whom the matter is responsible;
Third party service providers who perform functions on our behalf (including external consultants, business partners and professional advisors such as lawyers, auditors and accountants, recruitment companies, technical support functions and IT consultants who carry out testing and development work on our company’s systems technology);
Third-party IT service providers and third-party document storage, where we have an appropriate processing agreement (or similar protections);
In the event of an acquisition or disposal of a business or assets, we may share your personal data with potential acquirers of such business or assets;
In the case of payments, credit institutions and other payment service providers, as well as providers of technological services related to payment services to which data is transmitted for the purpose of carrying out the transaction, and which may be required by the legislation of the State in which they operate, or through agreements concluded by them, to provide information on transactions to the authorities or official bodies of other countries, located both inside and outside the European Union, within the framework of the fight against the financing of terrorism, serious forms of organised crime and the prevention of money laundering.

PROTECTING YOUR PERSONAL DATA

We are committed to taking all reasonable and appropriate steps to protect the personal information we hold against misuse, accidental or unlawful alteration, loss and unauthorized access or disclosure. To this end, Lioness Treasures uses security systems, rules and other procedures in order to ensure the protection of your personal data, as well as to prevent unauthorized access to the data, misuse, disclosure, loss or destruction.

If you suspect misuse, loss or unauthorized access to your personal information, please notify us immediately.

PERSONAL DATA RETENTION

We keep your personal data only for the period necessary to achieve the purpose for which we collected it, to respond to your needs, to the requests you make to us or to comply with our contractual and legal obligations, using the aforementioned criteria:

a) When you purchase products and services, we will keep your personal data for the duration of our commercial relationship, including any complaints that may arise, as well as for a period of ten to 10 years after the end of such relationship, without prejudice to compliance with the controller’s legal obligations;
b)When you contact us to ask questions, request information and clarifications, we will keep your personal data for the period necessary to resolve your question/provide the information and/or clarifications requested;
c) When you create a customer account, i.e. when you register on our website, we will keep your data until you ask us to delete it or after a period of inactivity of five years;
d) In relation to data collected in the recruitment process, for a maximum period of five years after the end of the recruitment process;
e) Regarding the use of cookies, we keep them for the period necessary to achieve the purposes inherent to them, as detailed in the Cookie Policy;
f) The period provided for in the applicable legislation; or
g) Until the specific purpose applicable to certain data ceases to exist.
h) If there is a pending judicial or administrative process, the data will be kept for the entire period of the process and for up to six months after the final decision.

After the retention periods mentioned above, personal data will be deleted and/or erased in an absolutely secure manner.

HOW TO ACCESS, CHANGE OR REMOVE THE PERSONAL DATA YOU PROVIDE TO US

Right to object: This right allows you to object to our processing of your personal data, on grounds relating to your particular situation, where your personal data is processed for one of the following reasons: (i) our legitimate interests; (ii) to enable us to perform a task in the public interest or exercise official authority; (iii) to send you direct marketing material, including profiling; and (iv) scientific, historical, research or statistical purposes.
If you exercise your right to object, we will cease processing the data to which you objected unless: we can demonstrate that we have compelling legitimate grounds for the processing which override your interests, or we are processing your data for the establishment, exercise or defence of legal claims.
Right to withdraw consent: You may withdraw your consent to the processing of personal data at any time and we will no longer carry out the specific activity to which you previously consented, unless we consider that there is an alternative reason to justify our continued processing of your data for that purpose, in which case we will inform you of this condition.
Data subject access requests: You may ask us at any time to confirm the information we hold about you, as well as request additional information about the purposes of the processing, the period for which we retain your data, the existence of automated decisions, the recipients to whom the data is disclosed, and other information provided for in Article 15 of the GDPR. We may ask you to verify your identity and provide further information about your request. If we grant you access to the information we hold about you, we will not charge you for that access unless your request is “manifestly unfounded or excessive”. If you request additional copies of that information from us, we may charge a reasonable administrative fee where legally permitted. Where legally permitted, we may refuse your request. If we refuse your request, you will always be informed of our reasons for doing so.
Right to be forgotten/erased: In certain circumstances, you have the right to ask us to erase your personal data. Typically, the exercise of this right must fall under one of the following criteria: the data is no longer necessary for the purpose for which we originally collected and/or processed it; where you have withdrawn your consent for us to process your data and there is no other valid reason for us to continue processing it; where you object to the processing and there are no overriding legitimate interests justifying it; the data has been processed unlawfully (i.e. in a way that does not comply with the GDPR); or it is necessary for the data to be erased to comply with our legal obligations as a controller.

This right, however, does not apply, and therefore Lioness Treasures may continue to process your data in a legitimate manner, when this proves necessary:

exercise the right to freedom of expression and information;
to comply with legal obligations or to perform a task in the public interest or in the exercise of official authority;
for reasons of public health in the public interest;
for archiving, research or statistical purposes;
for the exercise or defense of a right.

When complying with a valid data deletion request, we will take all practical reasonable steps to erase the data.

Right to restrict processing: In certain circumstances, you have the right to restrict our processing of your personal data. This means that we can only continue to store your data and cannot carry out any further processing activities with it until: (i) one of the circumstances listed below is resolved; (ii) we have obtained your consent; or (iii) further processing is necessary for the establishment, exercise or defence of legal claims, the protection of the rights of another person or for reasons of important public interest of the EU or of a Member State.

The circumstances in which you have the right to request that we restrict the processing of your personal data are:

in the event that you contest the accuracy of the personal data we process about you. In this case, our processing of your personal data will be restricted for the period during which the accuracy of the data is verified;
if you object to the processing of your personal data for our legitimate interests. In this situation, you can request that the data be restricted while we verify our grounds for processing your personal data;
if our processing of your data is unlawful, but you would prefer to restrict our processing of your data instead of erasing it; and
if we no longer need to process your personal data, but we need the data to establish, exercise or defend a legal claim.

If we have shared your personal data with third parties, they will be notified of the restricted processing unless this proves impossible or involves disproportionate effort. We will, of course, notify you before lifting any restrictions on the processing of your personal data.

Right to rectification: You have the right to ask us to rectify any inaccurate or incomplete personal data we hold about you. If we have shared such personal data with third parties, we will notify them of the rectification unless this proves impossible or involves disproportionate effort. Where appropriate, we will also disclose to you which third parties we have disclosed inaccurate or incomplete personal data to. Where we consider it reasonable not to comply with your request, we will explain our reasons for our decision. It is important that the personal information we hold about you is accurate and up to date. Please let us know if there are any changes to your personal information during the period for which we hold your data.
Right to lodge a complaint with a supervisory authority: You also have the right to lodge a complaint with your local supervisory authority, which in Portugal is the National Data Protection Commission. You can contact them in the following ways: Telephone (+351) 213928400 / Privacy Line: +351 21 393 00 39 Email: [email protected] / Address: Rua de São Bento, nº 148-3º, 1200- 821 Lisbon / Fax: +351 21 397 68 32

If you wish to exercise any of these rights or withdraw your consent to the processing of your personal data (if consent is our legal basis for processing your personal data), please contact us. Please note that we may keep a record of your communications to help us resolve any concerns raised by you:

CONTACT

If you wish to exercise any of the above rights, suspect misuse, loss or unauthorized access or have any comments or suggestions regarding this Privacy Policy, you may contact us at the following address: [email protected]

WARRANTIES

The user guarantees that the personal data communicated to Lioness Treasures are correct and accurate and undertakes to notify any changes or modifications thereof and assumes sole responsibility for losses and damages caused by erroneous, inaccurate or incomplete communication of the data. The user is expressly warned that by disclosing personal data on Lioness Treasures’ public media, such as Facebook, LinkedIn and Instagram, this information may be seen and used by third parties. Lioness Treasures does not read any personal communication published on its customers’ own web pages.

COOKIE POLICY

What is a cookie?

A “cookie” is a file of information that is stored on your computer’s hard drive and that records your browsing on a website so that when you visit that website again, it can present you with personalized options based on the information stored about your last visit. We may also use cookies on our website to analyze traffic and for advertising and marketing purposes, which will not harm your system. If you want to check or change the type of cookies you accept, you can do so in your browser settings.

Cookies collected and used:

Website language, user age, browser “pixel ratio”, session code.

Referring to Google

Cookies used for analytics.

How do we use cookies?

We use cookies to do two things to track your use of our website. This allows us to understand the way you use the website and to track any patterns that emerge individually or from larger groups, which will help us to develop and improve our website and services in response to what our visitors want and need;

Consent

Under Law No. 41/2004 of 18 August, the storage of information and the possibility of accessing information stored on the user’s terminal equipment (namely through cookies) are only carried out by Lioness Treasures if the user has given their prior and express consent for the installation of cookies on their equipment, and therefore we ask that you accept this Privacy and Cookies Policy prior to using the websites.

How to avoid the use of Cookies on websites

The Customer has the right to revoke consent to the use of cookies by Lioness Treasures at any time by deleting the cookies stored on his/her computer through the configuration options of his/her Internet browser.

Finally, if you want greater control over the installation of cookies, you can install programs or add-ons to your browser, known as “do not track” tools, that will allow you to choose which cookies you want to allow.

If the use of cookies is blocked or not authorized, cookies will not be stored on your equipment, but the proper functioning of our websites is not guaranteed, and the customer will not be able to take full advantage of the content available on the websites, and each time the website is accessed again, authorization for the use of cookies will always be requested.

DECLARE, EXERCISE OR DEFEND RIGHTS

Sometimes we may need to process personal data and, where appropriate and in accordance with local laws and requirements, sensitive personal data in connection with the exercise or defence of legal claims. Article 9(2)(f) of the GDPR permits such processing where it is “necessary for the establishment, exercise or defence of legal claims or when courts are acting in their judicial function”. This may arise, for example, where we need to obtain legal advice in connection with legal proceedings or if we are required by law to retain or disclose certain information as part of legal proceedings.

CHANGES TO THE DOCUMENT

Lioness Treasures may occasionally change this statement and its Privacy Policy to reflect company developments and customer feedback. We encourage our customers to periodically review our Privacy Policy to stay up to date on how Lioness Treasures is protecting your information, and we will notify you of any material changes to our Privacy Policy.